Shipox Delivery Management Software - Features Update

Shipox delivery management software regularly and consistently updates its features to stay on top of the industry standards. Here are some of the feature updates that took place in the first couple of months of 2022:


Driver fee and Wallet ๐Ÿ’ฐ – Shipox has recently introduced the Driverโ€™s fee and Driverโ€™s Wallet features, where you can give 50% of the delivery charges to the driver himself. You can also have validation for Driver Fee. Public Change Commission was also added.

Dynamic CSV ๐Ÿ“ – The following fields were added to the Dynamic CSV file:

  1. Number of Pickup attempts 
  2. Number of Delivery attempts 
  3. Pick up attachments 
  4. Pick up signature
  5. Delivery attachments 
  6. Delivery signature
  7. In sorting warehouse date/time
  8. Dispatched date/time
  9. Out for Delivery date/time
  10. Actual picked up time 
  11. In Sorting Facility Count
  12. Created by


Enhanced notification settings ๐Ÿ“ค – ${service_fee} . Right now, you can inform your customer how much you are charging them. Plus: ${service_type} . Now, you can inform your customer based on which service type order is delivered.   

Enhanced finance settlement ๐Ÿ“‹  – Now Sender name and Service type are available in the finance settlement so it will be easier for users to identify for whom and based on which service type you are creating a settlement.

Customer daily reports ๐Ÿ—‚ – Customers can receive daily reports of the orders which were created for them. You need just to activate the daily report from the customer profile and every morning 11am UAE time customers will start to get daily reports of their orders.

Enhanced package rule creation ๐Ÿ“ฆ  – Optimization of the system for efficient reaction in the creation of rules and settlements.

Minor bug fixes were also performed by Shipox delivery Management software.


Added ISW to the order exceptions ๐Ÿงพ – It is one of the highly recommended features asked by customers and this is added successfully. Now you can use ”ISW order exception” for your mistaken orders.

Driver application ๐Ÿ”  – Payment details added. If you see the current release in driver app, then as a driver you can check the service payments COD and Public fee separately mentioned. If COD is done by sender public service fee will be visible for the driver giving full clarity. 

Added new status๐Ÿ“ – Ready for pick up is a new status. Right after creation of the order customer can change the status to ”ready for pick up” and through the system inform courier company when orders are ready to be collected which will minimize the waiting time of the company for collecting of the orders as they will be aware that orders are ready. 

Added visibility of the warehouse name for the customers ๐Ÿ”Ž  – It is a new feature in tracking where you can see your order in which warehouse name of the warehouse will be visible.

Service Type – Added to default Runsheet PDF

Finance Settlement  – Order search is fixed

Customization for OTP SMS on delivery  ๐Ÿšš  – This new feature is added added. Resend OTP logic also added.


New fields available in AWBZ customization ๐Ÿ“ญ  – A “fragile” label which is attached to the case like an extra page if the order is selected as Fragile

Driver assigned ๐Ÿšš  –  This field was added to the Dynamic CSV file

CITC integrations – These were enhanced to capture more information

Added Vehicle, Driver image, License and ID upload – These options were added to Driver and Vehicles section

Driver registration private APIs released – This will allow crowd sourcing driver app model

Issues fixed for city not found error โŽ  – This was done by providing address text / pin location in the API request integration – Enhanced for Payment type and City mapping

Driver allocation rule – This with Service type selection will now work with other conditions 

Driver allocation rule on Allocate by Proximity, Assign Type๐Ÿ“ – Broadcast or One by One, then issues are fixed for push notification and frequency of notification

SLA management rule fixes –  This is done for checking orders in intervals and highlighting them in red in orders section when a condition is met

Create order button ๐Ÿ†•  – This is added in customer backend to open create order form with one click

Map view fixes ๐Ÿ—บ๏ธ  โ€“ Driver counts fixed in the by driver view, live tracking for driver upgraded, push notifications and allocation by proximity upgraded.

Shipox Delivery Management Software undergoes constant updates in terms of features and services in order to meet all customer requirements. You can learn more and book a demo here.