Privacy & Policy

This Privacy Policy describes how Zip24.com (our products Shipox and Storefox, "we", "us," or "our") collects, uses, and discloses your personal information when you visit or use our website (the "Site").

Information We Collect

We collect the following types of information from you:
  • Personal Information: This may include your name, email address, phone number, postal address, and other information that you voluntarily provide to us.
  • Usage Data: This may include information about how you use the Site, such as the pages you visit, the links you click, and the searches you conduct.
  • Device Information: This may include information about your computer or mobile device, such as your IP address, operating system, browser type, and unique device identifiers.

How We Use Your Information

We use the information we collect from you for the following purposes:
  • To operate and maintain our websites (Zip24, shipox, storfox)
  • To provide you with the products and services you request;
  • To personalize your experience on the sites,
  • To communicate with you about our products and services;
  • To respond to your inquiries and requests,
  • To analyze how you use the Site;
  • To improve the Site;
  • To comply with applicable laws and regulations.

Disclosure of Your Information

We may disclose your information to the following third parties:
  • Service providers who help us operate the Site and provide our services.
  • Law enforcement agencies or other government officials, if required by law.
  • Other third parties with your consent.

Data Retention

We will retain your information as long as necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to track your site activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to use some portions of the Site.

Your Choices

  • You have the following choices regarding your information:
  • You can access and update your personal information by contacting us.
  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • You can delete your account by contacting us.

Links to Other Websites

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of other websites.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zip24.com or call us a UAE +97148369563, KSA+966115103639

6. Limitation of Liability

You agree that neither Shipox nor its employees, directors and personnel shall be liable for any direct, indirect, incidental, special, consequential or exemplary damages arising out of or in connection with (i) your use of the Site, and (ii) in connection with the Services availed through the Site. You further agree that Shipox shall not be liable for any damages arising from interruption, suspension or termination of Services, including without limitation any direct, indirect, incidental, special, consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

7. Indemnity

You agree to defend, indemnify and hold harmless Shipox and its officers, directors, employees, agents and affiliates (each, an “Indemnified Party”), from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from your unauthorized use of the Site or from any breach by you of these Terms, including without limitation any actual or alleged violation of any federal, provincial or local statute, ordinance, administrative order, rule or regulation. Shipox shall provide notice to you promptly of any such claim, suit or proceeding and shall have the right to control the defense of such action, at your expense, in defending any such claim, suit or proceeding. You agree that this clause shall survive termination of this User Agreement.

TRADEMARKS AND COPYRIGHTS

Shipox.com, Shipox logo, Shipox, and other marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and Service names are the trademarks or trade dress and may not be used in connection with any service that does not belong to us or in any manner that is likely to cause confusion among Users, or in any manner that disparages or discredits us. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. All intellectual property rights, whether registered or unregistered, related to the Site, including, not limited, information content, website design, text, graphics, software, photos, video, music, sound, and their selection and arrangement, along with all software compilations, underlying source code, and software, shall remain our property. The entire contents of the Site are also protected by copyright as a collective work under Pakistani copyright laws and international conventions.  Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (“Software”). You may use the Software solely for purposes of enabling you to use and enjoy our Services as permitted by these Terms and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you Services and we may terminate your right to use the Software at any time. Your rights to use the software will automatically be terminated without notice from us if you fail to comply with any of the Terms listed herein or across the Site. Additional third-party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such Software in the event of a conflict with these Terms. All Software used in any of our Services is our property and/or our affiliates or its Software suppliers and protected by the laws of Pakistan including but not limited to any other applicable copyright laws. You may not, and will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our Software whether in whole or in part, or create any derivative works from or of the Software.

GENERAL PROVISIONS

1. Communicating with Us

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, short messaging service, and phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the Site (and/or placement of your order) and agree to treat all modes of communication with the same importance.

2. Amendments to Conditions or Alterations of Service

We reserve the right to make changes to the Site, its policies, these Terms and any other publicly displayed condition or Service promised at any time. You will be subject to the policies and Terms in force at the time you used the Site unless any change to those policies or these Terms is required to be made by law or government authority (in which case it will apply to orders previously placed by you). Shipox reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement, or delete any of the terms and conditions of these Terms, effective immediately without prior notice. Your continued use of the Site following any revision to these Terms shall constitute your complete and irrevocable acceptance of all such changes. Contact us if you have any comments or questions.

3. Events Beyond Our Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause or reason which is beyond our reasonable control. Under no circumstances shall Shipox be held liable for any delay or failure or disruption of the content or Services delivered through the Sites resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of god, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

4. Waiver

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the Terms stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these Terms.

5. Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate these Terms or revoke any or all of your rights granted under these Terms. Upon any termination of this agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

6. Governing law and jurisdiction

If any provision of these Terms is found to be invalid in any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Terms of Service, which shall remain in full force and effect. Any offer for any feature, Service or application made on this application is void where prohibited.[/vc_column_text]   [/vc_column_text]