Frequently asked questions | Shipox Delivery Management Software
Frequently Asked Questions

How can we help you?

Shipox is a complete Delivery Management Software that offers a variety of services, including Order Management , Fleet Management, Delivery Tracking, COD Management, alerts and notifications. We also offer features such as the Heat Map, Drivers App, Real-time Tracking, Route Optimization, White Label App, and Dashboard Analytics.

This DMS offers an automated and centralized platform to manage all delivery operations under a single roof so that your own team can take charge of your deliveries, without the involvement of a third party. With Shipox unique integration feature you can also manage all your 3PL and their deliveries under one dashboard .

Shipox DMS is suitable and customizable for every business size. It is a smart investment for startups to use a DMS since it helps in building the automation and administrative efficiency that is needed in growing businesses. Delivery Management Softwares also play a major role in increasing customer loyalty and a seamless customer experience.

We customize the software such that every business can configure their workflow on it according to their business type , size and operations. It is suitable for businesses in logistics and couriers, retail, eCommerce, pickup and delivery, restaurants, grocery stores, and much more.

The free trial gives you 15 days access to Shipox DMS for you to get a feel for how it works. It’s very simple to sign up for a trial, and no credit card is required. In the trial, you can upload your own data that will roll over to your account once you are on board. Shipox also offers free initial 150 orders/month. This free trial period will include the following features: 

  • Admin web backend
  • Customer web backend
  • Supplier backend
  • Driver App
  • Public API
  • E-Commerce Storefront Integration – Shopify, Magento, Opencart, Zid, Woocommerce

White-label services are not included in the offer. 

You will be assigned an Account Manager when you sign up for a free trial. You can convert to a live account on signing an agreement with your Account Manager.

The demo consists of a quick overview of Shipox and its features and a quick hands on to your Shipox account.

Simply enter your information in the Request a Demo form available on our website. You may also access the form here

Yes. Support is available on chat and can be reached at We also offer premium support to provide onboarding and system setup assistance.

The pricing is straightforward and depends on the services you avail of. Learn more about pricing here.

Yes, the pricing can be customized and tailored according to your needs.

We only offer payments from credit and debit cards via Stripe and Paypal.

As a Shipox customer, you are automatically charged once a month on the date you started your subscription. You are charged at the end of your billing cycle and will immediately appear on your billing account. 

It is a SaaS-based software. For global enterprise-size customers, we can provide on-premise software.

We will be able to answer all queries that you may have. Please contact us at for discussing them.